Minibus Hire London respects the privacy of our customers and puts in place measures to ensure personal information provided during the booking process and contact remains safe.

Information We Collect

The information we collect includes but is not limited to:

• Contact Information: Name and contact address, including phone and email addresses.
• Journey Information: Location, including pick-up and drop-off points, date of the journey and the time of travel.
• Passenger and Booking Information: Number of passengers and details concerning the minibus booking.
• Information concerning enquiries and journeys booked.
• Information collected using cookies and logs when navigating through our website.

Purpose of Personal Data Processing

Personal information is processed where required for dealing with enquiries and providing quotations, booking management, journey communications, payments and record-keeping purposes. In addition, personal data will also be processed where required for meeting the legal obligations of the organisation, compliance purposes, or where we have legitimate interests in processing the data concerned.

Information Sharing

Where required, we share your information with our minibus drivers, third-party transport providers, payment providers and others for the purpose of arranging or completing your booking. Personal information may also be shared where there is a requirement by law to disclose personal information.

Data Selling

It is not our policy to sell personal information provided during the booking process.

Data Retention

Personal information is stored and retained only for as long as necessary for fulfilling the purposes for which it was collected and as far as allowed by law. Where necessary, personal information is kept for business and legal purposes.

Cookies and Similar Technologies

Our website may store cookies on your device. Cookies are used for improving the performance of the website, helping our website function and understanding the usage patterns of our customers. You are entitled to manage your consent for setting cookies and controlling your browser settings.

Your Rights Under UK GDPR

Customers have rights under the Data Protection Act 2018 and UK GDPR, including the right to access, correct or erase personal data, restrict or object to processing and, where applicable, the right to data portability. Concerns may also be raised with the Information Commissioner's Office (ICO) regarding the use of personal information.

Contact Us

Contact us if you have any queries regarding our privacy policy or wish to exercise your rights regarding your personal data.

Last Updated: 24th August 2026